M.J Wearing Ltd – Carterton Based Family Used Car Company

Dear Customer

The UK Government announced on Saturday evening plans for a new four-week lockdown in England, again forcing non-essential retail including car showrooms which re-opened on June 1st, to temporarily close on Thursday 5th November until Wednesday 2nd December, as part of the national effort to decrease COVID-19 case numbers.

At MJ Wearing, after many weeks of meticulous planning during April and May, we have been safely greeting customers and colleagues back to our dealership throughout the summer and have delivered many  used cars to our valued customers in a COVID-Secure manner.

In what I believe to be a sensible approach, the Government is however, allowing non-essential retail to operate click and collect  services. At MJ Wearing we have offered these services since re-opening and our current expectation therefore, is that we will be able to continue to handover cars to customers throughout November, in a COVID-Secure way and take new enquiries via our home-based sales teams.

This service allows our customers to reserve a used car for £99, guarantee their part-exchange valuation, apply for finance and buy a car online from the comfort of their home.  Once an order has been placed, one of our team will then be in touch to answer any questions and organise handover.

Our service  centre is also allowed to remain open as an essential service and we will be managing availability throughout November based on customer demand, but if your car is showing any warning lights and requires a fault to be diagnosed, or if you are concerned about your car for any reason, our teams will be able to accommodate your needs and if you have a current booking there is no need to cancel.

It is clear that the country faces another challenging period and that we must all work together to beat the virus, however as a business we have learned a great deal since March 23rd and I am confident that we are able to continue to support our customers, keep everyone safe and whilst it definitely isn’t “business as usual” you can rely upon on us to be there for you when needed.